Accessibility Statement

Custom Capital is committed to making our website, documents, and services accessible to all users, including individuals with disabilities.
Last Updated: 9/4/2025
Key Accessibility Commitments

Building an inclusive experience for every investor.

1. Standards We Follow

We are committed to conforming to:

  • Web Content Accessibility Guidelines (WCAG 2.1) Level AA.
  • Section 508 of the U.S. Rehabilitation Act.
  • EN 301 549 accessibility standards for digital content.
  • We also monitor emerging standards, including WCAG 2.2.

2. Measures Implemented

We have taken the following steps to ensure accessibility:

  • Semantic structure & language tagging for screen readers.
  • We are evaluating an independent contractor to help organize our efforts and are considering implementing AudioEye – Managed to ensure things like Alt text on all images and graphics.
  • We are working with our website developer agency to integrate keyboard navigation support for menus, forms, and documents.
  • Adjustable text resizing and color contrast compliance.
  • We are adding captions and transcripts for video/audio content.
  • We are evaluating vendors to help implement accessible PDFs and investor documents tested with screen readers.

3. Ongoing Improvements

We are actively working on:
  • Expanding accessible forms for investor onboarding and subscription agreements.
  • Ensuring all third-party integrations (e.g., webinar platforms, investor portals) meet WCAG 2.1 AA.
  • Periodic manual and automated audits of our site and documents.
Timeline: major improvements are reviewed and updated quarterly.

4. Feedback & Support

We welcome feedback to improve accessibility. If you encounter issues or require content in an alternative format, contact us directly:

Email

accessibility@customcapital.com

Phone

+1 (561) 269-6330

Mail

Michael Berg, Accessibility Officer Custom Capital, 1200 Brickell Avenue Miami, FL 33131

We will acknowledge all inquiries within 48 hours and provide a resolution or timeline within 10 business days.

5. Training & Governance

  • By 2026, all staff involved in digital content receive annual accessibility training.
  • Accessibility compliance is overseen by an Accessibility Officer.
  • Independent third-party audits are conducted periodically.

6. Continuous Commitment

Accessibility is an ongoing responsibility. We commit to:

  • Reviewing this statement annually.
  • Publishing updates on our progress.
  • Remaining responsive to evolving accessibility standards and technologies.
Key Accessibility Commitments

Custom Capital is committed to making our website, documents, and services accessible to all users, including individuals with disabilities.

A private family office for accredited investors acquiring single-tenant NNN commercial real estate at 100% ownership.

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